I do think it’s funny that people think the web-based applications are "Free"…who is writing them if no one is paying a programmer? And since you HAVE to have a google account to use google docs, don’t you think maybe they’re earning their money by selling rights to data-mine your "creations". And whom do you call specifically if there is an issue? The author of some program could be some fly-by-night guy who disappears, leaving some know-nothing to answer help questions.
I think the hubbub is funny, of course, I"m amazed at the web 2.0 mania out there. It’s just another tool. Some of the web-based programs are okay, but every things you do web-based has the opporutinty to let a hacker onto your machine. So, while it’s okay, and it’s great for someone else to store pics of my cat Fluffy and free up space on my computer, or have a group writing a paper on the rise and fall of American Idol auidences, I hardly have starry eyes over it. I’ll stick with software-based programs saved on my private machine that is less touchable by the wann-be Internet Unabombers and spyware/adware. If I must collaberate on the web, I will, but to think it’s the next wave, and that companies like Microsoft are passe, is silly. You need experts. Not hobbyists.